Shipping & Delivery
We are proud to offer international shipping services that currently operate in over 200 countries and regions worldwide. Nothing means more to us than bringing our customers great value and services. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in US / China will be shipped by ePacket or on our own shipping methods. It is depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you or you could write to us before you place and order.
What about customs?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
How long does shipping take?
Estimated shipping time varies by location and can be longer than 15 days due to high demand. These are our estimates:
|COUNTRY||*Estimated Shipping Duration|
|The United States, Mexico, Central America, South America||15-60 days|
|Europe, UK, France||15-60 days|
|Australia, New Zealand, Switzerland, Canada||15-60 days|
|Japan, Korea||15-60 days|
|Singapore, Malaysia||15-60 days|
|Brunei, Indonesia, Thailand, The Philippines, Vietnam, Cambodia, Myanmar, Laos||15-60 days|
*This include our 2-5 day processing time.
*It takes longer shipping time for some remote country, such as Brazil, Chile, Africa etc, the shipping & delivery may need 90 days. If you do not get the product in 60 days, please contact us immediately. We would glad to help you further.
Do you provide tracking information?
You will receive an email once your order ships that contain your tracking information.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.